Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how bil777 ("bil777," "we," "us," "our") — operator of the online gaming platform accessible at bil777.club ("Platform") — collects, uses, stores, discloses, and protects the personal information of individuals ("Data Subject," "you," "your") who register for, access, or use the Platform.

This Policy is issued in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). By using the bil777 Platform or registering an account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy applies to all personal data processed by bil777 in connection with your use of the Platform, whether collected online, via customer support communications, or through other channels associated with the bil777 service. It should be read in conjunction with the bil777 Terms & Conditions.

2. Data Controller Information

The data controller responsible for your personal information processed in connection with the bil777 Platform is the operator of bil777.club, a PAGCOR-regulated online gaming operator serving players in the Philippines.

For all privacy-related inquiries, data subject rights requests, and complaints, you may contact our designated Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

bil777 collects the following categories of personal data:

3.1 Registration and Identity Data: Full legal name; date of birth; nationality; gender; username; email address; Philippine mobile number; residential address.

3.2 Identity Verification (KYC) Data: Government-issued photo identification (PSA PhilSys ID, passport, driver's license, or UMID); proof of address; selfie or liveness verification image; source of funds documentation where legally required.

3.3 Financial and Transaction Data: GCash account number or registered mobile number; Maya account details; bank account details (BPI, BDO, Metrobank) where provided; deposit and withdrawal history; transaction amounts and timestamps; linked payment method identifiers.

3.4 Gameplay and Account Data: Game history; bet amounts and outcomes; session durations; bonus usage; responsible gaming settings and limit elections; loyalty program tier and points balance.

3.5 Technical and Device Data: IP address; device type, operating system, and browser; unique device identifiers; approximate geolocation derived from IP; session tokens; login timestamps.

3.6 Communications Data: Records of customer support interactions via live chat or email; dispute and complaint records; any correspondence submitted to bil777.

3.7 Marketing Preferences: Your opt-in or opt-out status for promotional communications; preferred communication channel.

4. How We Collect Your Data

bil777 collects personal data through the following means:

• Direct collection: Information you provide when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and similar tracking technologies (see Section 7).
• Third-party collection: Identity verification data and fraud signals received from licensed KYC and AML service providers; payment confirmation data from payment processors such as GCash and Maya; geolocation restriction signals from IP intelligence providers.
• PAGCOR and regulatory sources: Information shared with bil777 by PAGCOR or other Philippine regulatory bodies in connection with compliance, licensing, or investigation purposes.

5. Purposes and Legal Basis for Processing

bil777 processes your personal data for the following purposes, each supported by a legal basis under the DPA:

• Account registration and operation — necessary for the performance of the contract between you and bil777.
• Identity verification (KYC) and age verification (21+) — legal obligation under PAGCOR regulations and Philippine AML law.
• Processing deposits and withdrawals — necessary for the performance of the contract.
• Preventing fraud, money laundering, and prohibited activity — legal obligation and legitimate interest of bil777 and the wider Philippine public.
• Delivering customer support — legitimate interest and contractual performance.
• Administering the Loyalty Program and bonuses — contractual performance.
• Providing responsible gaming tools and enforcing self-exclusion — legal obligation under PAGCOR responsible gaming requirements and legitimate interest in player protection.
• Sending promotional communications — with your prior consent (you may withdraw consent at any time by updating your marketing preferences in account settings).
• Improving the Platform and user experience — legitimate interest, using aggregated and anonymized analytics where possible.
• Complying with PAGCOR, NPC, and other applicable regulatory requirements — legal obligation.

6. Disclosure of Personal Data

bil777 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, only to the extent necessary for the stated purpose:

• KYC and identity verification providers: Licensed third-party services that verify identity documents and perform liveness checks as required for PAGCOR compliance.
• Payment processors: GCash, Maya, BPI, BDO, Metrobank, 7-Eleven (Cliqq), and other payment partners to process financial transactions.
• Game providers: Certified game studios (e.g., JILI, PG Soft, Pragmatic Play, Evolution Gaming) who may receive limited technical data necessary to deliver games to your device.
• AML and fraud detection services: Third-party tools that analyze transaction patterns to detect and prevent money laundering and fraudulent activity.
• Customer support tools: Platforms used to deliver live chat and email support. Support agents access only the data necessary to resolve your inquiry.
• PAGCOR and Philippine regulatory authorities: bil777 is legally obligated to share player data with PAGCOR, the AMLC, the NPC, and other relevant Philippine government bodies upon lawful request or as required by our operating license.
• Legal and professional advisors: Lawyers, auditors, and compliance consultants engaged by bil777, bound by professional confidentiality obligations.

All third-party recipients are required by contract to process your data only for the specified purpose, to implement appropriate security measures, and to comply with the DPA.

7. Cookies and Tracking Technologies

7.1 The bil777 Platform uses cookies and similar technologies (web beacons, pixel tags, local storage) to operate core platform functions, remember your session, and analyze usage patterns. Cookies are small text files stored on your device.

7.2 bil777 uses the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function. These cannot be disabled. They include session authentication tokens and security cookies.
• Functional cookies: Remember your preferences (e.g., language, game lobby filters). Can be disabled, though some features may be affected.
• Analytics cookies: Collect aggregated information about how players use the Platform (e.g., pages visited, time on page) to help us improve the service. Data is anonymized where possible.
• Marketing cookies: Used only if you have opted in to promotional communications. Help us measure the effectiveness of our campaigns.

7.3 You may control cookie settings through your browser preferences. Note that disabling strictly necessary cookies will prevent you from logging in to your bil777 account.

8. Data Security

bil777 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit
• Encryption of sensitive data fields (passwords, payment details) at rest
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security audits and penetration testing of the Platform
• Multi-factor authentication for administrative systems access
• Incident response procedures for detecting, containing, and reporting data breaches

While bil777 employs industry-standard security practices, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your bil777 account credentials. Please enable two-factor authentication (2FA) in your account settings for additional protection.

9. Data Retention

bil777 retains personal data for as long as necessary to fulfil the purpose for which it was collected, subject to the following guidelines:

• Active account data: Retained for the duration of your account relationship with bil777 plus a minimum of five (5) years after account closure, as required by PAGCOR regulations and Philippine AML law.
• KYC documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later, in compliance with Republic Act No. 9160 (AMLA) as amended.
• Transaction records: Retained for a minimum of five (5) years as required by AML regulations.
• Customer support records: Retained for three (3) years after the closure of the relevant support case.
• Marketing data: Retained until you withdraw consent or request erasure, subject to applicable retention minimums.

Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymized.

10. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bil777:

• Right to be informed: The right to know what personal data bil777 collects about you and how it is used — as described in this Policy.
• Right of access: The right to obtain a copy of your personal data held by bil777.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure or blocking: The right to request deletion or blocking of your personal data when it is no longer necessary for the purpose for which it was collected, or when processing was unlawful. This right is subject to legal retention obligations.
• Right to object: The right to object to processing based on legitimate interest, including direct marketing.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to damages: The right to seek compensation for damages suffered as a result of a violation of your privacy rights under the DPA.
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to verified requests within fifteen (15) business days, or within the timeframe required by the NPC where applicable.

11. Cross-Border Data Transfers

Some of bil777's service providers — including game providers and technical infrastructure partners — may be located outside the Philippines. Where personal data is transferred to a recipient in another country, bil777 ensures that appropriate safeguards are in place, including contractual clauses requiring the recipient to apply data protection standards equivalent to those under the Philippine DPA. bil777 complies with NPC guidelines on cross-border data transfers.

12. Children's Privacy

The bil777 Platform is strictly for adults aged twenty-one (21) years and above. bil777 does not knowingly collect personal data from individuals under 21 years of age. If we become aware that a minor has registered an account or provided personal data, we will immediately terminate the account and delete all associated data. Parents or guardians who believe a minor may have registered with bil777 should contact us immediately using the details in Section 14.

13. Changes to This Privacy Policy

bil777 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or Platform features. Where changes are material, we will notify you via email to your registered address or via a prominent notice on the Platform prior to the changes taking effect. The "Last updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the bil777 Platform after any update constitutes acceptance of the revised Policy.

14. How to Contact Us

For all data privacy inquiries, data subject rights requests, or complaints regarding how bil777 handles your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat widget on the Platform — please specify "Data Privacy Request" at the start of your message
• Response Time: Within 15 business days for written requests; immediate acknowledgement for live chat

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information on how to file a complaint with the NPC is available through the NPC's official channels.